Heating or hot water has stopped
Whether both have failed or just one, the symptoms help narrow down where to start testing.
Local fault diagnosis
Boiler repair in Dunfermline
No heating, no hot water, pressure dropping or a boiler that keeps locking out? I carry out boiler fault finding in Dunfermline and will look for the cause before discussing repair options.
Gas Safe registered · 983068Dunfermline basedFault finding before parts
What can be checked
Start with the symptoms, then find the cause
The pressure keeps falling
Repeatedly topping up the boiler is not a repair. The reason for the pressure loss needs to be investigated.
The boiler is noisy or locking out
Intermittent faults, noises and repeated resets can all give useful clues when combined with proper testing.
How I approach a boiler fault
Diagnose first, then repair
A fault code can point in the right direction, but it doesn’t always identify the failed part. I’ll check the boiler and system before recommending a repair.
- Discuss what happened and when the fault started.
- Check the fault code, pressure and relevant boiler readings.
- Check the likely causes safely and methodically.
- Explain the findings before additional work is agreed.
- Where a part is required, discuss the repair cost and whether a return visit is needed.
Before you get in touch
Send what you know
You don’t need to diagnose it yourself. If you know the boiler make/model, fault code or pressure reading, include them. You can also add photos to the enquiry form, and a short video can help with an unusual noise if it’s safe to record.
Smell gas or suspect carbon monoxide? Do not wait for a repair appointment. Call the National Gas Emergency Service immediately on 0800 111 999.
Frequently asked questions
Before requesting a visit
Can you quote the repair from a fault code?
A fault code is useful, but it is not always enough to price a repair accurately. The boiler may need to be tested before the cause and repair cost can be confirmed.
Can you repair the boiler on the first visit?
Sometimes. If the fault can be resolved safely with what is available, it may be completed then. If a specific part is needed, the next step and cost will be explained.
Do you cover areas around Dunfermline too?
Yes. Prime also works in nearby West Fife communities. Add your postcode to the enquiry and coverage can be confirmed.
Need help with a boiler fault?
Tell me what’s happening and include your postcode. I aim to reply within two working days.