1. Survey
The property, existing installation and your priorities are assessed before equipment is proposed.
Planned around your home
Boiler installation and replacement across Fife.
If you are considering a new boiler, the replacement should suit the property, heating system and household rather than being chosen on headline output alone. Prime surveys the existing system before recommending an appropriate option.
Home survey firstClear written quotationCareful commissioning
Before recommending a boiler
A proper survey comes first
- Household heating and hot-water requirements.
- Existing boiler and system arrangement.
- Gas supply, flue and condensate routes.
- Controls and room-temperature management.
- Accessible pipework and radiator condition.
- Installation access and protection requirements.
A clear installation process
From survey to handover
2. Written quotation
The planned work, equipment, exclusions and price are set out clearly before you decide.
3. Installation and handover
The system is installed, commissioned and explained, with the appropriate documentation completed.
If repairing the existing boiler remains a sensible option, Prime will explain that rather than automatically recommending replacement.
Related services
Support before and after installation
Frequently asked questions
Before you book
How do I know whether to repair or replace my boiler?
When deciding between a repair and a new or replacement boiler, age, condition, repair cost, parts availability, reliability and how well the boiler suits the home should all be considered. Prime will explain the options without assuming replacement is always necessary.
Can you provide a price without seeing the property?
A reliable quotation normally requires a survey of the boiler, controls, flue route, condensate route, gas supply, heating system and access.
Will the new boiler work with my existing controls?
Existing controls are assessed during the survey. Compatibility and any sensible control changes will be included in the proposed work.
How long does a boiler replacement take?
Timescale depends on the installation type, location, pipework, flue, system condition and additional work. The expected programme will be explained in the quotation.
What happens after installation?
The boiler and controls are commissioned and tested, operation is explained, and the relevant installation and manufacturer documentation is completed.
Need to book?
Tell me what you need, your postcode and when suits you. I aim to reply within two working days.